Consolidation of PH digital healthcare industry’s largest players to reach more Filipinos, uplift healthcare services.
The consolidation of the Philippines’ three market-leading digital health apps will help address consumers’ pain points on a greater scale, poised to deliver even more digital solutions to address Filipinos’ health challenges through one superapp.
The KonsultaMD superapp, a consolidation of KonsultaMD, HealthNow and AIDE, will launch in the first quarter of 2023, packed with first-in-the-market features on end-to-end patient care that’s set to change the country’s healthcare landscape.
This follows the closing on August 18, 2022 of the agreement among Globe Capital Venture Holdings, Inc. (917Ventures), the corporate venture builder of the Globe Group, Ayala Healthcare Holdings Inc. (AC Health), the healthcare portfolio arm of the Ayala Group, through its wholly-owned subsidiary, Vigos Ventures, Inc., and Salud Interactiva S.A. DE C.V. to consolidate Global Telehealth, Inc. (KonsultaMD), HealthNow, Inc. (HealthNow) and APPPPS Partners, Inc. (AIDE).
New KonsultaMD superapp to be one-stop-shop for all health services; Creates largest PH healthtech play.
Three Philippine companies have come together to deliver the largest healthtech play in the country, aiming to provide accessible healthcare to Filipinos through a one-stop health superapp.
Globe Capital Venture Holdings, Inc. (917Ventures), the corporate venture builder of the Globe Group, Ayala Healthcare Holdings Inc. (AC Health), the healthcare portfolio arm of the Ayala Group, through its wholly-owned subsidiary, Vigos Ventures, Inc., and Salud Interactiva S.A. DE C.V. have agreed to the reorganization of Global Telehealth, Inc. (KonsultaMD), HealthNow, Inc. (HealthNow) and APPPPS Partners, Inc. (AIDE) to combine their respective applications in one superapp.
With a vision to uplift the healthcare journey of every Filipino, the deal combines three market-leading telehealth applications – KonsultaMD, which serves teleconsultations, HealthNow, which serves medicine deliveries, and AIDE which serves laboratory tests and home care – into one full service health superapp, the new KonsultaMD. Altogether, the companies have an existing user base of over 2 million.
The full service health superapp aims to go live by the first quarter of 2023.
To date, KonsultaMD is already the dominant player in teleconsultations with over one million members and a retail network of over 50,000 outlets.
Over the past two years, HealthNow and AIDE have emerged as critical players in the AC Health ecosystem, growing its base to over 1M registered users
Amidst lockdowns, HealthNow enabled continued access to various services including medicine deliveries and teleconsultation services already powered by KonsultaMD. HealthNow was also instrumental in AC Health’s COVIDShield, the largest private sector-led COVID-19 vaccine administration program in the country, providing a single platform where patients could book their vaccinations and schedule post-vaccination consults.
AIDE has likewise continued to support patients through the pandemic by enabling access to key home healthcare services including laboratory and diagnostics.
“By combining the strengths of each of the three entities, I am excited to see the new KonsultaMD support AC Health’s vision of an integrated healthcare ecosystem,” said Paolo Borromeo, President and CEO of AC Health.
“This combined digital team, supplemented by the network of services from AC Health, allows us all to be in a better position to provide much-needed access to quality healthcare services and medicines across the country, accelerating our goal of touching the lives of 1 in 5 Filipinos by 2030,” Borromeo added.
Meanwhile, KonsultaMD has grown to be the most visible brand in the Philippine healthtech space. It has established several partnerships to make health services accessible to all market segments. Its services are available via Globe mobile and broadband postpaid plans, as well as prepaid offers. It is also in 60+ superapps and FMCG products, and in the Huawei Vision S TV.
“This is a very important step for us to further grow KonsultaMD. We have long experienced the challenges and difficulties of healthcare in the Philippines and we intend to address those challenges. Our ambition is to democratize health services, making it as easily available and affordable to every Filipino regardless of where you are in the country,” said Vince Yamat, 917Ventures Managing Director.
Cholo Tagaysay, who has presided over KonsultaMD the past two years will be the CEO of the consolidated entity.
“Consultations are at the top of the funnel. Consultations generate prescriptions which in turn generate lab requests. Now, we can fulfill all of these. We are a one-stop-shop for all your health needs,” said Tagaysay
Beia Latay, who has served as HealthNow CEO over the past two years, will be COO of the new KonsultaMD.
“Our synergy creates a complete and simplified healthcare experience, spanning home, in-clinic and hospital,” said Latay.
Redefining the healthcare experience is a shared mission between AC Health and 917Ventures. By combining AC Health’s multi-channel care delivery network, and 917Ventures’ drive for continuous innovation through digital technology, Filipinos can expect to access healthcare services in a much more powerful, end-to-end, and seamless manner extending to both digital and brick-and-mortar touchpoints.
917Ventures offers various services in fintech, edutech, adtech, and ecommerce, among others.
KonsultaMD is a 917Ventures portfolio company and is the largest telehealth company in the Philippines. KonsultaMD provides affordable healthcare services through 24/7 online doctor consultations and unlimited teleconsultations, no appointment needed. It covers basic healthcare, medical assessment, and permissible medication via voice or video calls at the most affordable rates.
About AC Health
Ayala Healthcare Holdings, Inc. (AC Health) is a wholly-owned subsidiary of the Ayala Corporation, and serves as the portfolio company for healthcare businesses. Its vision is to build an ecosystem that links every patient to a seamless healthcare experience. Its portfolio includes Generika Drugstore, the pioneer in generic retail pharmacies, IE Medica and MedEthix, major pharmaceutical importer and distributor, Healthway, a network of primary care, multi-specialty, and corporate clinics, and QualiMed, a comprehensive network of full-service hospitals, multi-specialty clinics, and a stand-alone day surgery center. AC Health has also invested in health technology solutions, most recently, HealthNow, a healthcare aggregator app that offers online consultations, medicine delivery, and clinic and diagnostic booking and AIDE, a home health service app.
Bridging the gap between patients and healthcare services, HealthNow is a collaboration between
Globe’s 917Ventures and Ayala Corporation’s AC Health. HealthNow enables a simplified way for
Filipinos to have seamless access to the most relevant healthcare services, including online
consultations, medicine delivery, clinic appointments, and laboratory services.
Aide was acquired in February 2022 by HealthNow. Aide aims to provide a variety of home care
services throughout the Philippines, which range from personalized care and treatment solutions to
giving Filipinos the proper healthcare home services, specific to their needs.
For more information, please contact:
Yoly C. Crisanto
Chief Sustainability and Corporate Communications Officer
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